FAQ
What payment methods are available at NatureBark?
We have put together a page for you with all the important tips on trade fairs. You can find them HERE
We have put together a page for you with all the important tips on trade fairs. You can find them HERE
That's not a problem, it's the same for many people. We'll be happy to work with you to find the right muzzle. You can find measuring instructions HERE . Please send us this information, ideally with pictures of the measuring process, so we can see whether you've measured correctly.
That's not a problem, it's the same for many people. We'll be happy to work with you to find the right muzzle. You can find measuring instructions HERE . Please send us this information, ideally with pictures of the measuring process, so we can see whether you've measured correctly.
We have a selection of muzzles in the shop. We know that the selection is generally small and that not every furry friend will find the right muzzle or that it will be difficult to find one.
We would be happy to work with you to find out which muzzles are best suited to your furry friend.
Please send us your request with your measurement data to muzzle@nature-bark.de
We have a selection of muzzles in the shop. We know that the selection is generally small and that not every furry friend will find the right muzzle or that it will be difficult to find one.
We would be happy to work with you to find out which muzzles are best suited to your furry friend.
Please send us your request with your measurement data to muzzle@nature-bark.de
Configurator:
A clear no. These products are personalized and made to your specifications. There is no right of return or exchange. EXCEPTION :
You will receive an incorrect item.
Instant purchases:
You have bought a product such as a collar or a muzzle, but you realize that you measured incorrectly and your product does not fit? In this case, you can send your product back at your own expense. If you wish, we can help you with the return.
A NOTICE:
The refund will only be made once the product has arrived with us. Ensure safe shipping. We reserve the right not to refund the full amount for defective or heavily contaminated products.
Configurator:
A clear no. These products are personalized and made to your specifications. There is no right of return or exchange. EXCEPTION :
You will receive an incorrect item.
Instant purchases:
You have bought a product such as a collar or a muzzle, but you realize that you measured incorrectly and your product does not fit? In this case, you can send your product back at your own expense. If you wish, we can help you with the return.
A NOTICE:
The refund will only be made once the product has arrived with us. Ensure safe shipping. We reserve the right not to refund the full amount for defective or heavily contaminated products.
The breaking load information is important so that you know at what load a carabiner, for example, could break.
As an example:
Most dog breeds can develop a pulling load of up to 4 times their body weight. Sled breeds can even develop up to 8 times their body weight.
So if you have a 30kg dog that likes to pull or even jump on the leash, you should choose a carabiner and a collar strap, for example, that can withstand at least 120kg+.
You will always find the information in detail in the product description for the corresponding products.
The breaking load information is important so that you know at what load a carabiner, for example, could break.
As an example:
Most dog breeds can develop a pulling load of up to 4 times their body weight. Sled breeds can even develop up to 8 times their body weight.
So if you have a 30kg dog that likes to pull or even jump on the leash, you should choose a carabiner and a collar strap, for example, that can withstand at least 120kg+.
You will always find the information in detail in the product description for the corresponding products.
